Amazing Support

Knowledge base

Become an expert in all things Kong with our growing Knowledge Base.

With tutorials, FAQs and a user guide, it has everything you need to get started – along with advanced tips for users who have already mastered the Kong basics.

All of our documentation is created by the UK team who designed and built the software, so you can be certain that you’re getting comprehensive guidance.

Our guides feature everything from adding products to your store to setting up payment gateways to customising your store’s theme and design.

Prefer to learn by watching rather than reading? Not a problem.

We’ve made some handy videos as well – you’ll find these in the admin area of your store as well as on our support centre.

With our Knowledge Base, you’ll be a seasoned Kong pro before you know it.