Amazing Support

Dedicated support team

Have a question or need a hand?

Kong’s support team is happy to help. Just drop us a line and enjoy real-time, hands-on assistance from our in-house team of designers and developers. The very people who built the software in fact. To say we are experts in all things Kong might be an understatement.

We can help out with tailored, individual advice about your store or business – and if you’d like us to, we can even log in to your store’s admin area to lend a hand.

But we value your privacy, so we’ll never do anything without your permission – and we’ll never ask for your password.

You can find us via the integrated Live Chat found in your store admin area or on, or you can send an email.

We know our software inside and out, so if you’re stuck or have a question, just ask!